Fairmont Raffles Hotels International (FRHI)


Fairmont Raffles Hotels International (FRHI) is the parent company covering hotel operational requirements for the Raffles, Fairmont and Swissotel brands. Middle East & Africa operations are based in Dubai, UAE with a number of new properties under development – Mekkah Clock Royal Tower, Fairmont Hotel in Mekkah Saudi Arabia, Raffles Mekkah Palace, Saudi Arabia and Fairmont Palm Jumeirah, Dubai. Steven Jones is Vice President, Design & Construction, Middle East & Africa. Steven has full control of MEA project design and construction requirements, specification approval of FF&E, revisions to MEA specific standards.


What was it about HI Design EMEA that made you decide to attend?

Being able to get supplier contacts in one short concentrated period of time and build my knowledge.


Tell me about any good meetings that you have had, and particular encounters in meetings or outside of them?

All my meetings have been good especially with the suppliers who requested to meet me. It has been a definite benefit meeting everyone.


What have you been able to achieve at HI Design EMEA? How has this been helpful to you?

HI Design has allowed me to renew my knowledge of the market, the personal contact with suppliers is great and not always possible in normal daily work life. I have managed to squeeze a lot in a short period of time and have been made aware of new products.


How is HI Design EMEA different to other events? What sets it apart from the traditional exhibition

HI Design allows you to have 20 minutes of uninterrupted time with the suppliers where as at an exhibition you can just about manage 5 minutes with someone and not have their full attention as they are trying to see other people. There is less structure at exhibitions compared to an event like this.


Will you return to HI Design EMEA? Why?

Yes without a doubt.


If a contemporary who was wondering about attending HI Design EMEA asked you about it what would you say?

Do it! It is difficult to commit time especially for the hotel operators, but there is no option but to attend HI Design it is totally worth your time. By not attending you miss out on updating yourself on what’s fresh and new out there.